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March 18, 2018 // 37 minutes

Lynsey Thornton: going with the org-change flow

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Featuring
Lynsey Thornton

Lynsey Thornton

VP, User Experience at Shopify
About The Episode

Over the last 10 years, Shopify has grown from a scrappy 5-person startup to a team of more than 3,000 across five locations. Scaling a company that fast takes a lot of talented people—and Lynsey Thornton is one of them.

As Shopify’s VP of UX Core Product, Lynsey takes on an array of challenging tasks. In the first episode of the season, she talks about everything from building a leadership pipeline to governance of the famed design system Polaris. Her advice and first-hand experiences also highlight major technology pain points—like implementing customer-centric business models and helping individual contributors successfully transition to leadership.

Listen as Eli and Aarron talk about scaling design at Shopify with Lynsey—and don’t miss her biggest piece of advice for finding great org design inspiration. If you enjoy this episode, we’d appreciate it if you could leave a review on iTunes.

Lynsey’s bio

Originally from Ireland, Lynsey is now the VP of UX Core Product at Shopify in Vancouver, BC. With a background in design, project management, and business, she focuses on building UX teams and practices in high-growth tech companies.

Prior to leading Shopify’s front-end developers, designers, researchers, and content strategists—along with the team that builds the core product—Lynsey designed gaming and gambling experiences. In addition to UX, her true loves are ethnographic research and developing women in tech.

Meet Your Hosts

Aarron Walter
VP of Design Education

As the VP of Design Education at InVision, Aarron Walter draws upon 15 years of experience running product teams and teaching design to help companies enact design best practices. Aarron founded the UX practice at MailChimp and helped grow the product from a few thousand users to more than 10 million.

He is the author of the best selling book Designing for Emotion from A Book Apart. You’ll find Aarron on Twitter and Medium sharing thoughts on design. Learn more at http://aarronwalter.com.

Eli Woolery
Director of Design Education

Eli is the Director of Design Education at InVision. His design career spans both physical and digital products, and he has worked with companies ranging from startups (his own and others) to Fortune 500 companies.

In addition to his background in product and industrial design, he has been a professional photographer and filmmaker. He teaches the senior capstone class Implementation to undergraduate Product Designers at Stanford University. You can find Eli on Twitter and Medium.

Podcast
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Uncover insights from the world’s top design leaders

In Season 2 of the DesignBetter.Co Podcast, we explore the foundational operations, systems, and leadership needed to scale design. Join us and companies ranging from Shopify to Johnson & Johnson to uncover how design teams create great products at scale.


Season 1, Episode 1
Season 1, Episode 1