Featuring
Meredith Black
Head of Design Operations, Pinterest
About The Episode
A lot of companies are investing more in design. As they do, the organization scales. As it scales, it has to operationalize, become more efficient, and plug into the rest of the company—but what makes all that possible?
In this episode, Pinterest’s Head of Design Operations Meredith Black talks about the emerging practice of DesignOps, and how she introduced it to Pinterest more than three years ago. Meredith covers everything from when it’s time to start building a DesignOps team to advice for getting started. She even reveals where she finds most of her best hires.
Listen as Eli and Aarron chat with Meredith about starting and growing a DesignOps practice—and how she nearly joined the FBI before finding herself in a different kind of “ops” career. If you enjoy this episode, we’d appreciate it if you could leave a review on iTunes.
Meredith’s bio
Meredith Black is the Head of Design Operations at Pinterest, where she’s pioneered the Design Program Management organization and grown it to 11 design program managers in almost four years. Within Product Design, she’s also responsible for operations, recruiting, resourcing and risk management.
Prior to Pinterest, Meredith worked at design firms Hot Studio (acquired by Facebook) and IDEO. Her love for design runs deep. Real deep.
Meet Your Hosts
Aarron Walter
VP of Design Education
Aarron Walter is Director of Product on the COVID Response team at Resolve to Save Lives. Previously, he was VP of Design Education at InVision, and founded the UX practice at Mailchimp where he helped grow the product from a few thousand users to more than 10 million. He’s the author of a number of books, the latest of which is a second edition of Designing for Emotion. Aarron’s design guidance has helped the White House, the US Department of State, and dozens of major corporations, startups, and venture capital firms.
Eli Woolery
Director of Design Education
Eli is the Director of Design Education at InVision. His design career spans both physical and digital products, and he has worked with companies ranging from startups (his own and others) to Fortune 500 companies.
In addition to his background in product and industrial design, he has been a professional photographer and filmmaker. He teaches the senior capstone class Implementation to undergraduate Product Designers at Stanford University. You can find Eli on Twitter and Medium.
Podcast
Uncover insights from the world’s top designers and creatives
In our sixth season, we’re looking beyond the design team to explore the far reaches of collaboration, and we’ll surface a cross-disciplinary approach to doing complex work with diverse teams.